Accessibility Statement

01Our commitment

SD Digital is committed to making sd.digital usable by everyone, including people who use screen readers, magnification, speech input, switch devices, or keyboard-only navigation, and people with low vision, colour vision deficiency, cognitive differences, or vestibular conditions triggered by motion.

Accessibility is not a compliance checkbox for us — it is part of doing the job properly. We would rather hear that we got something wrong and fix it than claim a standard we have not met.

02Standard and conformance status

We measure this site against the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the W3C.

Current status: partially conformant. That means most of the site meets the standard, but some parts do not yet fully conform, and we have listed them honestly in section 5. We use “partially conformant” deliberately: a full conformance claim requires formal, independent evaluation of every page and every state, and we have not commissioned one.

This assessment is a self-evaluation, last carried out on August 11, 2026.

03What we have built in

3.1 Structure and navigation

• A skip link to jump straight past the navigation to the main content — the first thing you reach with the Tab key.
• Semantic HTML landmarks — header, nav, main, section, footer — so assistive technology can move around by region.
• A logical heading hierarchy on every page, with no skipped levels.
• Descriptive aria-labels on navigation regions, so “Primary”, “Legal”, and “Footer” are distinguishable rather than three anonymous menus.
• A table of contents on every legal page, so long documents are navigable rather than an endless scroll.
• A page lang attribute so screen readers use the right pronunciation.

3.2 Keyboard and focus

• Every interactive element is reachable and operable by keyboard alone.
• A clearly visible :focus-visible outline, in high-contrast cyan with an offset, on every focusable element — we never remove focus indicators.
• Focus order follows the visual reading order.
• The mobile menu manages its expanded state with aria-expanded and aria-controls. Legal pages avoid the collapsing menu entirely, so the links are always reachable.

3.3 Visual design

• Every text colour has been measured against the surface it sits on. Body copy, headings, links, labels, and form placeholders all meet or exceed the 4.5:1 ratio required at Level AA — the lowest measures 4.8:1 and most are above 8:1.
• Interactive controls have a minimum target size of 44×44 CSS pixels.
• Text is set in relative units and reflows without loss of content or function when zoomed to 200%, and at a 320 CSS-pixel viewport width.
• Colour is never the only means of conveying information.
• Layouts use flexible grids that adapt from phone to desktop without horizontal scrolling.

3.4 Images, icons, and canvas

• Purely decorative graphics — the ocean canvas, the wave dividers, the grain overlay, the watermark, the dot-matrix map — are marked aria-hidden="true" so screen readers skip the noise.
• Meaningful icons are paired with visible text or an accessible name; they are never the only label on a control.
• Information conveyed by the animated map is also stated in text elsewhere on the page.

3.5 The contact form

• Every field has a genuine, programmatically associated label — not a placeholder pretending to be one.
• Placeholders are supplementary hints only, and the form is fully usable without reading them.
• autocomplete attributes let browsers and assistive tools fill in name and email, satisfying WCAG 1.3.5 Identify Input Purpose.
• Required fields are marked in the markup, and the success state is announced rather than shown by colour alone.
• No CAPTCHA. Spam is filtered with an invisible honeypot field, so nobody has to solve a puzzle to talk to us — a common and needless barrier.

3.6 Technical

• No third-party scripts or embeds, which removes a frequent source of inaccessible content we could not fix.
• Self-hosted fonts with font-display: swap, so text is readable while fonts load.
• The site works without JavaScript for reading content; on the legal pages JavaScript is not used at all.
• These pages have a dedicated print stylesheet, so anyone who prefers paper or PDF gets a clean, readable document.

04Motion, animation, and vestibular safety

This site is deliberately animated. Animation can cause real harm — nausea, dizziness, migraine — for people with vestibular disorders, so we treat motion as something you must be able to turn off.

We fully support the prefers-reduced-motion media query. If you have “reduce motion” enabled in your operating system, then on this site:

• canvas animations render as a single static frame instead of moving;
• the scrolling marquee and chip tracks stop;
• the terminal typing effect and blinking caret are disabled;
• scroll-triggered reveals are switched off — content is simply visible;
• the animated grain, glows, and wave lines hold still;
• smooth scrolling reverts to instant jumps;
• all transitions are reduced to effectively zero duration.

Nothing on the site flashes more than three times per second, so it does not present a seizure risk under WCAG 2.3.1. No animation plays for more than five seconds without a way to stop it, other than ambient background motion that reduced-motion disables.

05Known limitations

We would rather tell you about these than let you discover them. We are working on all of them.

Decorative canvas artworkWCAG 1.1.1

The hero ocean, wave dividers, and dot-matrix map are canvas elements hidden from assistive technology. Their content is decorative, and the substantive information is available as text, but a screen-reader user does not experience the visual atmosphere the design intends.

Decorative section numbersWCAG 1.4.3

We measured every text colour on the site against its background. All body copy, headings, links, labels, form fields, and placeholders now clear 4.5:1 — most by a wide margin. Two decorative items remain below it deliberately: the faint numerals behind the service cards on the home page, and the large outlined wordmark watermark in the footer. Both are ornamental, neither carries information that is not also given in ordinary text, and raising them would defeat the visual effect. We would rather list them here than quietly leave them out.

No independent audit

Our assessment is internal. We have not commissioned a third-party accessibility audit or a formal VPAT. Until we do, we will not claim full conformance.

Long legal documents

These pages are unavoidably long. We have added a table of contents, numbered sections, and a print stylesheet to help, but density remains a cognitive load. If you would like a plain-language summary of any document, ask and we will write one for you.

If you find something not on this list, please tell us — see section 9. A report from a real user is worth more than any automated scan.

06How we assessed the site

Our self-evaluation combines:

• manual keyboard-only traversal of every page and interactive element;
• testing with screen readers on desktop and mobile;
• automated checks with standard accessibility tooling;
• zoom and reflow testing to 200% and at 320 CSS pixels;
• testing with reduced-motion enabled and disabled;
• manual review against the WCAG 2.2 Level A and AA success criteria.

Automated tools catch perhaps a third of real accessibility problems. The rest needs human judgement, which is why manual testing carries the weight here.

We review this statement, and re-test the site, at least once a year and after any significant redesign.

07Compatibility

The site is designed to work with current versions of Chrome, Edge, Firefox, and Safari on desktop and mobile, in combination with the assistive technologies those platforms provide — including VoiceOver, NVDA, JAWS, TalkBack, Narrator, Dragon, and platform magnification and zoom.

It may not work well with browsers more than two major versions old, or with Internet Explorer, which is no longer supported by its own vendor.

08Alternative ways to reach us

If any part of this site does not work for you, you never have to fight with it. Every function of the site — which is, in the end, getting in touch with us — is available by phone:

Call or text

(619) 777-1313 — a human answers, no phone tree

Email

accessibility@sd.digital

Relay services

We accept calls placed through TRS, video relay, and captioned telephone services. Dial 711 in the US to connect through Telecommunications Relay Service.

Alternative formats

We will provide any document on this site as plain text, large print, or another format you need, at no charge. Just ask.

09Feedback and complaints

We want to hear about barriers. When you contact us, it helps if you can include the page address, what you were trying to do, what happened, and the browser and assistive technology you were using — but tell us in whatever way is easiest for you, and we will work the rest out.

We aim to acknowledge every accessibility report within 3 business days, and to tell you at that point either that it is fixed or when we expect to fix it. If we cannot fix something, we will say so plainly and offer a workable alternative.

If you are not satisfied with our response, you can escalate. In the United States you may contact the Department of Justice Civil Rights Division. In the United Kingdom, the Equality Advisory and Support Service can advise on rights under the Equality Act 2010. In the EU, your national enforcement body under the European Accessibility Act can take a complaint. We would much rather resolve it with you directly first.

10Legal framework

We aim to meet or exceed the requirements of, among others:

• Americans with Disabilities Act (ADA), Titles II and III, as applied to websites;
• Section 508 of the Rehabilitation Act and the Revised 508 Standards, which incorporate WCAG Level AA;
• Section 504 of the Rehabilitation Act;
• California Unruh Civil Rights Act and Government Code § 11135;
• UK Equality Act 2010, and the Public Sector Bodies Accessibility Regulations 2018 where they apply;
• EN 301 549, the European accessibility standard, and the European Accessibility Act (Directive (EU) 2019/882);
• Accessible Canada Act and AODA in Ontario.

This statement is written to follow the structure recommended by the W3C's Web Accessibility Initiative for accessibility statements, and to satisfy the statement requirements in EN 301 549 and the UK regulations.

11Accessibility in the work we build for clients

We build accessibility into client projects by default rather than selling it as an upgrade: semantic markup, keyboard operability, contrast that passes, labelled forms, reduced-motion support, and testing with real assistive technology. Where a client needs a formal conformance target — WCAG 2.2 AA, Section 508, EN 301 549 — we scope it into the statement of work, test against it, and document the result.

If an accessibility problem in something we built for you needs fixing, tell us. That conversation starts at (619) 777-1313.